policies
Cancellation
I understand that emergencies happen! That’s why I give everyone one free last minute cancellation per year. If you need to cancel or reschedule your appointment, please do so 48hrs prior to your scheduled appointment. If more than two appointments are canceled/rescheduled outside of this window a $50 rebooking fee will be required prior to booking any future services.
Adjustments and returns
My goal is always for you to be in love with your hair! If for some reason you are not quite feelin’ it, let me know within 7 days so we can make any necessary tweaks free of charge. The same goes for your product purchase, let me know within 7 days of purchase and I will be happy to swap it out for you.
If you feel sick or Icky
Regardless of the illness I want us all to stay safe and healthy. If you are feeling under the weather at all feel free to reach out and we can discuss rescheduling or possibly just wearing masks during your service. (total case by case situation✌🏼)
Masks are optional and if you would like me to wear a mask during your service, please don’t hesitate to ask.